Contact the team

Contact Us

Choose the appropriate contact entrance to let the problem reach the corresponding team faster.

Product and technical support

If you encounter problems during use

It is recommended to use the support page to sort out the system, version and error information.

Contact via email

Suitable for accounts, packages, business needs and feedback.

Self-Service

Most download, installation, and connection issues can be resolved quickly.

Security Reminder

Falemon support staff will not ask for your account password, SMS verification code or payment credentials.